At intoCooking, we are committed to providing customers and businesses with high-quality cooking equipment backed by excellent customer service. Proudly Canadian, we carefully select reliable, long-lasting products you can count on. We also offer fast, free shipping across Canada.
For larger items, we ship through trusted freight carriers to ensure safe delivery. We make ordering simple, reliable, and stress-free.
Our Team
Trust and honesty are our highest values. We actively listen to our customers, building mutual respect in every interaction.
Our team is dedicated to assisting every customer. We take pride in providing our expertise to guide you through the details and features of our products, helping you to make informed purchase decisions with confidence.
Our commitment to customer satisfaction is demonstrated through exceptional email and phone support designed to meet individual needs. Feedback is crucial to us, and we continuously improve our offerings to meet the evolving needs of our community.
What Sets Us Apart
- Authorized Canadian Dealer – Proudly authorized to serve Canadians coast to coast.
- Free, Fast Shipping – Across Canada, with tracking and careful handling.
- Expert Advice – Speak directly with our Canadian team for quick, knowledgeable support.
- 30-Day Return Policy – Shop with peace of mind. You can request a return within 30 days. Damaged or incorrect items? We’ll take care of the return shipping and replace or refund once we’ve inspected the item.
- Great Value Pricing – We work hard to give you the best value we can on every product.
- Secure Checkout – Safe, encrypted payment processing powered by Shopify.
Our Mission
We go beyond transactions, our goal is to build long-term relationships with our customers.
We understand that many of our products are significant investments. That’s why we provide detailed resources, clear guidance, and expert advice to help you make the right decision. We want customers to return for our support and share their positive experiences with other Canadians.
Fast, Free, Reliable Shipping
Shipping is free across Canada. Orders are handled within 1-3 business days, and transit takes 1-7 business days (2-10 total). We pack every item with care and send confirmation when your order ships. Tracking is included so you can follow your delivery.
Have Questions?
We’d love to hear from you. Our Canadian team is ready to answer your questions and make sure you’re confident in your purchase.